About Me
Mark Pierce
UX Architect, Designer, Developer & Presenter. Passionate about delivering exceptional user experience.Values
- User Centred Design
- Branding + Identity
- Information Architecture
- Competitive Analysis
- Illustration
- UI Design
- Personas
- Rapid Prototyping
- Wireframing
- Journey Mapping
- Storyboarding
- Animation
- Video Editing
- HTML
- CSS/SASS/SCSS
- Javascript
- AngularJS
- PHP
- MySQL
- SQLite
Resume
Introduction
I am a UX professional with a talent and passion for delivering intuitive, functional and compelling interactive solutions that fulfil user needs and surpass business expectations. I have 20 years of interactive and print experience, and over the past 13 years I have been specialising in User Experience, Information Architecture and Interaction Design & Development.
During this time I have gained excellent marketing, design, technical, and project management skills. I provide a high standard in project delivery and have been praised for my excellent mediator skills between technical and creative colleagues.
I have an eye for detail and quality, combined with creativity, enthusiasm, team spirit, and a good sense of humour.
Experience
Deutsche Bank
Lead UX Designer & Front-end Developer (AVP)
Sep 2015 - Present
Bunnyfoot Limited
Senior UX Designer & Information Architect
DEC 2008 - AUG 2015
- Facilitating workshops and ideation days to capture business and customer needs.
- Providing competitive/comparative analyses and expert reviews
- Developing personas, scenarios and user journeys.
- Creating functional specifications and design guidelines.
- Creating conceptual storyboards, site maps and user flows.
- Creating detailed wireframes & interactive high definition prototypes
- Attending usability testing to validate information architecture, wireframes and graphic design.
- Adopting best practice in usability and interaction design.
- Working with designers, developers, business stakeholders and end-users to ensure delivery of usable graphical interfaces.
- Created JavaScript UI components to reflect the user interaction.
- Developed an internal Time Management System with PHP, jQuery and MySQL - This was aimed at informing proposal writing and accurate estimation at a granular level.
Citi Bank
Senior Customer Experience Designer
NOV 2006 - DEC 2008
- Maximised the customer experience by employing user-centred design processes to ensure that information was useful, usable and accessible.
- Ensured the information architecture, user interface and overall experience of the website met both business and customer needs.
- Designed mood boards, storyboards, interactive schematics and site layout.
- Worked closely with the usability team to design, build and create working prototypes for user interaction.
- Managed projects from concept through to completion.
- Created comprehensive Design Specification Documents that showed both visual treatment and technical specifications for business sign-off from the key business sponsors, legal and compliance colleagues.
- Ensured quality assurances on creative deliverables were met whilst maintaining TCF (Treat Customers Fairly) in accordance with the Financial Services Authority.
- Presented ideas and concepts to all levels of the business, including business sponsors and executives.
